Welcome to Department of Information Technology
Technical Help and Digital Safety
IT support helps students and staff use approved departmental systems, laboratory resources and learning technologies.
Before requesting support
- Record the exact error message and the time it occurred.
- Confirm your internet connection and restart the affected application or device when safe.
- Check departmental notices for known service interruptions.
- Contact the approved support channel with a clear description and screenshots that contain no passwords or sensitive personal data.
Security reminders
- Never share your password or one-time verification code.
- Use official University and departmental websites.
- Report suspicious messages or login pages.
- Keep devices and software updated.
Official IT support contact details will be published when confirmed.